If you signed up for BeenVerified to run a background check or look up an old friend, you might have discovered that the service operates on a recurring subscription model. It’s easy to forget about these auto-renewing memberships until you see the charge on your bank or credit card statement. Realizing you’re being charged for a service you no longer actively need can be frustrating, and you’re likely looking for a straightforward way to stop the payments.
Fortunately, the process is manageable once you know the correct steps to take. This guide will walk you through exactly how to cancel beenverified account, ensuring you can end your subscription without any unexpected future charges. We’ll cover the primary method through the website, as well as alternative options if you run into trouble, so you can have peace of mind and full control over your finances.
The Easiest Way to Cancel Your BeenVerified Membership
The most direct and recommended method for cancellation is through the BeenVerified website. This approach gives you immediate control and confirmation. It’s important to note that, according to BeenVerified’s policy, you cannot cancel your subscription through the mobile app or by emailing customer support. The website is the official and most reliable channel.
Before you begin, make sure you have two key pieces of information handy: the email address you used to sign up for the account and the username associated with your profile. If you can’t remember your username, don’t worry—you can often retrieve it by using the “Forgot Username” link on the login page, which will be sent to your email.
A Step-by-Step Guide on How to Cancel BeenVerified Account
Follow these steps carefully to ensure your cancellation is processed correctly. It’s a good idea to do this on a computer for the easiest navigation.
- Log into Your Account: Go to the BeenVerified website and log in using your username and password.
- Navigate to the Settings Menu: Once logged in, look for your account name or a profile icon, usually located in the top-right corner of the screen. Click on it to reveal a dropdown menu and select “Account Settings” or a similar option.
- Locate the Cancellation Option: Within your Account Settings, search for a section labeled “Membership,” “Billing,” or “Subscription.” Here, you should find details about your current plan and its renewal date.
- Cancel Your Subscription: Look for a button or link that says “Cancel Membership.” The system will likely ask you to confirm your choice and may present a short survey asking for your reason for leaving. You can provide feedback or skip this step.
- Get and Save Your Confirmation: This is the most critical step. After you confirm the cancellation, the website should display a confirmation message. More importantly, you should receive a confirmation email at the address associated with your account. Save this email as it is your proof of cancellation. If you don’t see it within a few minutes, check your spam folder.
What to Do If You Can’t Log In
Sometimes, the biggest hurdle is simply getting back into your account. If you’ve forgotten your password or username, use the “Forgot Password” or “Forgot Username” links on the login page to reset your credentials. These tools will send a link to your registered email address, allowing you to create a new password and regain access so you can proceed with the cancellation steps outlined above.
Alternative Cancellation Methods
While the website is the preferred method, there are other avenues if you encounter persistent issues.
Contacting Customer Support by Phone
If the website is not functioning for you or you have a complex billing issue, calling customer support can be a solution. You can find the official customer service phone number on the BeenVerified website, typically listed in the “Contact Us” or “Help” section. Be prepared to verify your identity and account information over the phone. Remember to note the name of the representative you speak with and ask for a confirmation number or email for your records.
Disputing the Charge with Your Bank
This should be considered a last resort if all other methods fail and you are wrongfully charged. Contacting your bank or credit card company to dispute a charge can stop the payment, but it does not officially cancel your subscription with BeenVerified. The company may still consider you liable for the payment, and it could potentially impact your credit if sent to collections. It is always better to cancel directly with the service provider first.
Important Tips to Keep in Mind
A few extra considerations can save you from future headaches and ensure a smooth cancellation process.
First, be aware of your billing cycle. BeenVerified subscriptions typically renew on a monthly or annual basis. It’s wise to cancel a few days before your next renewal date to avoid being charged for another period. You will retain access to the service for the remainder of the billing cycle you’ve already paid for, even after you cancel.
Second, document everything. As mentioned, that confirmation email is your best friend. Take a screenshot of the final cancellation screen on the website as an extra layer of proof. Having a paper trail is invaluable if any billing discrepancies arise later.
Finally, after you cancel, it’s a good practice to check your bank statements for the next month or two to confirm that no further charges appear. This gives you final assurance that the process was completed successfully.
Taking Control of Your Subscriptions
Canceling a BeenVerified account is a clear, step-by-step process when you use the official website method. The key is to log in, navigate to your account settings, cancel the membership, and, most importantly, secure and save your confirmation. By following this guide, you can confidently end your subscription, prevent future charges, and manage your online services more effectively. Keeping a close eye on your recurring memberships is a simple habit that can help you maintain better control over your budget and digital life.
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