Deciding to close your Walmart account is a personal choice, and it’s one the company makes fairly straightforward. Whether you’re streamlining your online presence or simply don’t use the account anymore, knowing the steps can save you time. The process is handled directly through Walmart’s customer service, but there are a few key things you’ll want to do first to ensure a smooth transition.
What to Do Before You Delete Your Account
Before you initiate the deletion, it’s a good idea to tie up any loose ends. First, use any remaining Walmart Cash or gift card balances, as these will likely be forfeited. Second, consider downloading any order history or receipts you might need for your records, especially for large purchases or warranties. Finally, make sure you don’t have any pending orders or active subscriptions like Walmart+ that need to be canceled separately.
The Steps to Permanently Close Your Account
To officially delete your Walmart account, you’ll need to contact their customer service team. The most direct way is to call them at 1-800-966-6546. When you connect, simply let the representative know you would like to permanently close your Walmart.com account. They will guide you through their verification process to confirm your identity. You can also request account deletion through their online help portal by submitting a request.
What Happens After Your Account is Deleted
Once your account is closed, you will lose access to your entire order history, saved payment methods, and address information. You will no longer be able to use the same email address to create a new Walmart.com account in the future. If you change your mind, you would need to start completely fresh with a different email. It’s a permanent action, so it’s worth being certain before you make the call.
A Quick Alternative: Simply Unsubscribe
If your main goal is to stop promotional emails, you might not need to delete the entire account. You can often manage your communication preferences directly from the “Account” settings on the website or app. Look for a section labeled “Communication Preferences” or “Email Settings” where you can unsubscribe from marketing messages without losing your purchase history.
Taking the step to delete your Walmart account is a final one, but by preparing ahead of time and following the correct procedure, you can ensure it’s done quickly and without any surprises.
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