Seeing the message “couldn’t verify mi account id invalid username or password” can be a frustrating roadblock. You’re just trying to access your Xiaomi device or a service, and suddenly you’re locked out. This common error usually means the information you entered doesn’t match what’s on file with Xiaomi’s servers. But don’t worry, it’s often something you can fix with a few simple checks.
Double-Check Your Login Details
The first and most common culprit is a simple typo. It happens to the best of us. Carefully re-enter your username, which is often the email address or phone number you used to create the account. Pay close attention to capitalization, as passwords are case-sensitive. If you’re copying and pasting your password, make sure you aren’t accidentally including an extra space at the beginning or end. Taking a moment to type everything slowly can save a lot of time.
When You’re Sure the Password is Correct
Sometimes, you’re absolutely certain your credentials are right, but the error persists. In this case, your account security might be the reason. If you’ve recently changed your password for your email account, there can be a delay in synchronization. A good next step is to try resetting your Mi account password directly. Tap the “Forgot Password?” link on the login screen and follow the instructions sent to your registered email or phone number.
Clearing App Data and Cache
If the problem is specifically with an app, like the Mi Store or MIUI system services, the app’s stored data might be corrupted. You can fix this by going to your phone’s Settings, finding the “Apps” section, and selecting the app giving you trouble. Tap on “Storage” and then choose “Clear Cache” first. If that doesn’t work, you can try “Clear Data“. This will effectively reset the app, so you’ll need to log in again, but it often resolves persistent verification glitches.
Verifying Your Account from a Browser
Another effective troubleshooting step is to bypass the app entirely. Open a web browser on your computer or phone and go to the official Mi Account login page. Attempt to sign in there. If it works, the issue is likely with the app on your device. If it doesn’t, you’ll know the problem is with your account credentials, and the password reset process is your best path forward.
Running into this error is a temporary setback, not a permanent one. By methodically checking your details, resetting your password if needed, and clearing app data, you’ll usually find yourself back in your account in no time.
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